Mobile Warehouse Application
PICK TICKET FEATURE
the PROBLEM
DEFINED
Clients are noticing several delays and errors in using external scanners to connect to desktop software. Warehouse employees and administrators desire a native mobile application that allows them to scan pulled inventoried items and log appropriately within one platform experience.
the GOAL
DEFINED
Provide a native mobile solution that offers warehouse workers an intuitive scanning pick ticketing functionality that both builds upon and enhances their current software experience.
the DESIGN PROCESS
SUMMARIZED
Conducting competitor research, internal & external interviews, producing high-fidelity mockups, accounting for accessibility, iterating on designs and validation.
the FINDINGS
RESEARCH SUMMARY
I conducted interviews and competitor analysis, which I then turned into empathy maps to better understand the target user and their needs. I discovered that many target users desire the ability to pull inventoried items within the application while maintaining visibility of inventory and appropriate error messaging. However, current picking processes are limited and prevent the user from quickly and efficiently pulling from inventory as needed. This caused what should be simple processing experience to become challenging and cumbersome, causing additional stress factors to overall warehouse item distribution processes.
the FULL DESIGN
XD & PDF Versions
Below you can view the full design via XD Share Link or PDF.
